Step into a world where less is more. Where wallets have become a thing of the past and smartphones just got smarter. Wireless, paperless, cardless. And now, even hotel rooms are keycard-less. Introducing SPG keyless, the hospitality industry’s first truly mobile check-in system that transforms your smartphone into a key.
SPG Keyless redefines the traditional hotel experience, changing the way guests arrive and check-in to their rooms. Adding to the effortless convenience of booking your hotel rooms online, as a Starwood Preferred Guest, you can now skip traditional front desk check-ins and head directly to your room, simply with a tap of your smartphone. So whether you’re planning a surprise birthday party or a special treat for your wife, SPG Keyless is your key to unlocking even more possibilities.
HOW IT WORKS
SPG Member must register their phone once through the SPG App and allow push notifications.
Book a hotel room at a keyless hotel approximately 24 hours before arrival and opt-in to SPG Keyless.
You will receive a push notification that you’ve checked-in. The SPG App will then update you with your room number and Bluetooth key when the room is ready.
Upon arrival at the hotel, you can completely bypass the front desk and go directly to your room.
Ensure Bluetooth is enabled. All you need to do is open the SPG App and hold your smartphone to the door lock. Wait for the solid green light and you’re in.
Story by Edric Cheong